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Have reservations when seeking perfect appointment reminder system
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Focus gives newfound respect to access role
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‘Fact-based management’ trusts data, not anecdotes
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HCFA regs require notice at admission
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HHS training seniors to spot fraud, abuse
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‘Smart card’ project said to be biggest ever
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Full August 1999 Issue in PDF
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Measure first, then pilot automated reminders
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With hospital score card, there are ‘no rumor mills’
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Wellmark adopts new decline policy